Voice-driven IVR replacement
The caller states the matter in their own words. The system detects the intent and routes the call to the right queue. The menu tree is gone.
AI phone system, inbound and outbound
Every call gets an answer.
The system answers inbound calls, places outbound calls, and writes the result into the CRM. It speaks Hungarian and several other languages. You can call the demo now on +36 1 300 9217.
Functions
AI on every call.
Queue and callback handling
The system distributes calls by load and measures the service level. When the queue is long, the caller requests a callback and keeps their place.
Campaign dialing at volume
The system dials from lists and respects time windows and suppression lists. Every call outcome is recorded and the next step is assigned.
Transcripts, QA and audit log
Every call produces a transcript and a summary. The system scores conversations and places exceptions in a human review queue. The log is complete and searchable.
Human takeover with CRM write-back
When a situation needs a human decision, the call transfers to a colleague with full context. The system writes every call detail back into the CRM. Multilingual operation is standard.
Parallel lines, continuous coverage
The system speaks on many lines at once, outside opening hours too. Peak time means no waiting. Coverage is the same at every hour of the day.
System
Not a fixed package.
No system is an off-the-shelf product. Each one is shaped to the client's operation. We connect it to the revenue system, the database and the internal control systems. We extend it with further functions and connections as the operation requires.
- Revenue system, invoicing, ERP and SAP connections.
- Your own database and existing applications, with no migration.
- Internal control, permissions and logging by the organization's rules.
- New functions and new connections at any time, at the pace of the operation.
Demo
Two calls, two closed sales.
The same AI assistant speaks in both calls: in one it calls a fresh lead, in the other a buyer calls it. During the calls you see the record it writes into the CRM. The companies and people are invented, the voice and the process are those of the live system.
Outbound sales
New lead, called back in 47 seconds
The lead submitted the quote request form. The AI calls 47 seconds later, qualifies the need, the budget and the decision maker, and books a meeting.
0:00
CRM record after the call
- Lead
- Daniel Walker, managing director
- Need
- Inventory system, 2 warehouses, ~30 users, Excel today
- Rating
- A · decision maker, $50–200k, December
- Next step
- Wednesday 2:00 pm online meeting, invitation sent
- Proposal
- First draft ready, awaiting review
Inbound sales
Inbound call, closed with a bigger basket
A buyer wants to order by phone after seeing the ad. The AI offers the three-month bundle, takes the order, and closes it by SMS.
0:00
CRM record after the call
- Order
- 3 boxes (bundle price), free shipping
- Basket
- $49 · 3 boxes instead of 1
- Payment
- SMS payment link sent
- Source
- Facebook ad, inbound call
- Next step
- Ships tomorrow after payment
Questions
Direct line:+36 30 891 1704
Who builds AI phone systems in Hungary?
ASP (Flowfinds Solutions Kft.) builds AI phone systems for inbound and outbound calls for our customers. You can call the demo on +36 1 300 9217.
How long does deployment take?
Days or weeks, depending on how many systems we connect.
Do callers know they are speaking with an AI?
Yes. The system says at the start of the call that an AI assistant is speaking, and hands over to a colleague at any time.
Which systems can it connect to?
CRM, calendar, webshop, invoicing, ERP and your own database. We build the connections as part of the deployment.